1. Booking Cancellations & Refunds
We understand that plans may change. Our cancellation and refund policy is as follows:
- Cancellations made [X] days before the scheduled rental: Eligible for a full refund.
- Cancellations made within [X] days of the rental date: Eligible for a partial refund (e.g., 50%).
- Cancellations made within [X] hours of the rental date: No refund will be issued.
- No-shows: No refunds will be provided if the customer does not show up for the scheduled rental.
2. Weather-Related Cancellations
Your safety is our priority. If weather conditions make it unsafe to proceed with the yacht rental, we will:
- Offer a rescheduled booking at no extra cost.
- Provide a full refund if rescheduling is not possible.
3. Service Disruptions & Issues
If there is an issue with the yacht or service that significantly impacts your experience, we may offer:
- A partial refund based on the time lost.
- A credit for future bookings.
4. Damage & Liability
- Customers are responsible for any damages caused due to negligence or failure to follow safety guidelines.
- Any damage to the yacht or its equipment may result in additional charges.
5. Refund Processing
- Approved refunds will be processed within [X] business days to the original payment method.
- Transaction fees or bank processing charges may apply.
6. Contact Us
For cancellations, refund requests, or further inquiries, please contact us
